FAQ
Our Client Frequently Asked Questions
Our standard MOQ is 3,000 units per model. For stocked items or trial orders, we can accept smaller quantities starting from 500 units to support your brand launch.
Absolutely. We provide custom samples with your logo and specific colors. Sample production typically takes 7-10 days. 3D prototypes can be delivered within 48 hours for conceptual design.
Standard mass production lead time is 35-45 days after deposit and sample approval. This may vary depending on order volume and customization complexity.
Yes, GENSDA factory is ISO 9001 certified. Our products are 100% BPA-free and comply with FDA, LFGB, and CE/EU food-grade standards. We also have BSCI audits for ethical manufacturing.
We offer full OEM/ODM services, including logo printing (laser, silk-screen, heat transfer), custom powder coating, electroplating, and bespoke packaging solutions.
Yes, we specialize in DDP shipping to Amazon FBA warehouses worldwide (USA, Europe, UK, etc.). We handle FBA labeling, master carton requirements, and customs clearance.
Our standard terms are 30% T/T deposit in advance, balance against B/L copy. We also accept L/C at sight for large-scale orders.
We perform 100% vacuum insulation testing and 3-stage QC inspections (Incoming raw materials, In-process, and Final Pre-shipment). All our products come with a quality guarantee.
